How to Cancel Crew Connection

Learn how to cancel Crew Connection subscription on iPhone, Android, Paypal or directly.

Table of Contents:

1. Cancel on iphone
2. Cancel on android
3. Cancel on Paypal
4. Cancel via Email
5. Cancel on Website

Reading time: 41 seconds

Cancel Crew Connection Subscription on iPhone & iPad

1. On your phone, open "Settings" and tap your Apple ID profile.
2. Click "Subscriptions" and select "Crew Connection".
3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

1. Goto the Appstore » your Profile » Subscriptions.
2. select "Crew Connection" and click "Cancel Subscription".

Cancel Crew Connection Subscription on Android

1. Launch the PlayStore app and click the hamburger menu icon.
2. Select "Subscriptions" » tap "Crew Connection" » click "Cancel Subscription".
3. Your subscription to Crew Connection will now be canceled.

Cancel Crew Connection Subscription on PayPal

1. Sign in to your PayPal Account and click "Settings ".
2. Select "Payments" and click "Manage Automatic Payments".
3. Under Automatic Payments tab, click "Crew Connection" or "Dualog AS" » "Cancel".
4. You are now unsubscribed from Crew Connection

Cancel Crew Connection via Email

1. Open your email app
2. Provide all the relevant information regarding your account.
3. Provide a reason for the cancelation.
4. Send the email to fredrik.eilertsen@redacted... Login to see email.

Cancel Subscription Directly on Crew Connection's Website

1. Visit their website - https://crewconnection.ideas.aha.io/ideas/new and login to your account.
2. Goto your profile or account page and click "Billings" or "Subscriptions".
3. Click "Cancel" to remove your subscription.

1. This app allows the individual crew member to monitor data usage, providing full visibility and control over his quota. * Quota allocation and email access require each crew member to use his/her credentials (email and password) provided by management.

2. To save data, email is only sent to the ship if the crew member is registered on board (all emails are always available from Connection Suite Cloud).

3. Charges with sold additional quota can also be deducted from salary automatically. * Fair allocation of data capacity onboard, by management assigning each crew member a data volume (Mbyte) quota per month or week or day.

4. Amongst other services, Dualog® Connection Suite includes Crew Email and Crew Surf.

5. Dualog Crew Connection App is for connecting to Dualog® Connection Suite™ Ship software when used onboard a ship with the service enabled.

6. Dualog® Connection Suite is a maritime digital platform which ensures that internet, email and cloud services work reliably and securely onboard.

7. Crew Email is an email system tailored for maritime use, providing private email accounts for individual crew members regardless of the communication equipment onboard.

8. Crew can monitor their own data usage and buy more Internet data on a self-serve basis (depending on vessel managers configuration).

9. Management have control over individual users, data volume and types Internet services accessible.

10. Crew Surf provides crew members with optimised internet access.

11. Our ship software Connection Suite Ship acts as a "middleware" between user applications and the ships infrastructure.

12. Crew details are updated and distributed automatically from the Crew Management System to all vessels.

13. Crew accounts can be managed automatically from the crewing system, generating zero administration efforts.