how to delete Desjardins mobile services account

How To Delete Desjardins mobile services Completely

In this article, we will show you how to delete your Desjardins mobile services account, get them to delete your personal data too and delete the Desjardins mobile services app if you have it installed on your Iphone, Ipad or Android. So, if you want to end your relationship with Desjardins mobile services completely, keep reading.

Table of Contents:

  1. How to Delete via Email
  2. How to Delete on Iphone
  3. How to Delete on Android
  4. Apps like Desjardins mobile services

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Delete Desjardins mobile services Account via Email

There are 2 methods to get your data (and account) deleted by Desjardins mobile services. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Desjardins mobile services via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Desjardins mobile services.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Desjardins mobile services of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Desjardins mobile services account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

How To Delete Desjardins mobile services's App from your Phone

There are many reasons you may want to get rid of Desjardins mobile services on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Desjardins mobile services from an iPhone or Android device:

Deleting Desjardins mobile services app from an Iphone

If you want to delete Desjardins mobile servicess from your iphone, here’s what you should do:

  1. From your home screen, tap the Desjardins mobile services icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Desjardins mobile services.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Desjardins mobile services app you want to delete.
  4. Select "Delete Desjardins mobile services" on the next screen and confirm delete.

Deleting Desjardins mobile services app from your Android device

To delete Desjardins mobile services from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Desjardins mobile services.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the Desjardins mobile services app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Desjardins mobile services app you want to delete.
  4. Click "Uninstall".

Desjardins mobile services Software Details

Check your personal or business account balance, deposit cheques, pay your bills and suppliers, make transfers, manage your loans and personal insurance (Quebec only) and get an alert if you have insufficient funds in your account. CHOOSE WHERE, WHEN AND HOW Log on from your smartphone or tablet with Fingerprint or your password. It’s quick, easy and secure. Certain features are also available on Android Wear. Not a Desjardins member yet? Open an account in a few minutes. PAY BILLS ON THE GO Pay your bills and suppliers right away or later. DEPOSIT CHEQUES WITHOUT GOING TO AN ATM...

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