How to Delete Descartes Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

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Data Descartes collects from your device

1. approximate location (network-based)
2. precise location (GPS and network-based)
3. directly call phone numbers
4. read phone status and identity
5. read the contents of your USB storage
6. modify or delete the contents of your USB storage
7. read the contents of your USB storage
8. modify or delete the contents of your USB storage
9. take pictures and videos
10. view Wi-Fi connections
11. read phone status and identity
12. view network connections
13. read battery statistics
14. pair with Bluetooth devices
15. access Bluetooth settings
16. connect and disconnect from Wi-Fi
17. control flashlight
18. full network access
19. control Near Field Communication
20. run at startup
21. control vibration
22. prevent device from sleeping
23. receive data from Internet

1. Delete Descartes Account through Email

There are 2 methods to get your data (and account) deleted by Descartes Mobile:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Descartes using the form below:

Alternatively, you can follow these steps below to get Descartes to delete your account/data:

1. To delete your Descartes account, contact Descartes via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Descartes of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to mobilelinkandroid@redacted... Login to see email.

2. How to Delete Descartes on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Descartes Mobile".

3. Delete Descartes on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Descartes Mobile" and Click "Uninstall".

1. And while Descartes Mobile is guiding the driver through their day, it’s also communicating to Descartes servers, providing operational and customer service personnel real-time visibility into the status of the driver and their deliveries.

2. Descartes Mobile™ extends Descartes world-class routing and scheduling systems to the field, guiding your drivers through their day, and completing the final link in the chain of custody through accurate Proof of Delivery.

3. Additionally, Descartes Mobile may be customized at almost any point within the application to allow the collection of data specific to your organization, such as load quality, surveys, or re-ordering of supplies.

4. The Descartes Mobile application is made available by The Descartes Systems Group Inc., 120 Randall Drive, Waterloo, Ontario, Canada, N2V 1C6.

5. Upon arriving at their stops, drivers may scan items on and off their vehicle, ensuring the customer gets everything they were supposed to, and nothing they weren’t.

6. Drivers begin their day by reconciling items prior to departing their depot, making certain they have all they need.

7. Upon completion of the stop, the customer verifies all the items delivered, and signs off, confirming the driver’s actions.

8. If an item is damaged or refused, the reason can be recorded and photographs taken.

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