Published by CSX on Oct 14, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data ShipCSX collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. record audio
  4. view network connections
  5. full network access
  6. run at startup
  7. control vibration
  8. prevent device from sleeping
  9. receive data from Internet


1. Delete ShipCSX Account through Email

There are 2 methods to get your data (and account) deleted by ShipCSX:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete ShipCSX account remove ShipCSX account


Now you understand what the Law says, Send your Request directly to ShipCSX using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get ShipCSX to delete your account/data:


  1. To delete your ShipCSX account, contact ShipCSX via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify ShipCSX of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to ebusinessshelp@redacted... Login to see email.



2. How to Delete ShipCSX on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete ShipCSX".


3. Delete ShipCSX on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "ShipCSX" and Click "Uninstall".



10 details about ShipCSX app

how to delete ShipCSX delete ShipCSX guide

1. The ShipCSX mobile application provides customers anywhere/anytime access to updates on the status of their rail shipments from an Android phone.

2. Customers can retrieve up-to-date information about their shipments using Railcar Trace, Train Trace, and Equipment Specifications (UMLER), or send information to CSX using Shipping Instructions, View Inventory, and Plant Switch.

3. Please note: Only CSX customers with valid login credentials for ShipCSX will have access to the features on the ShipCSX mobile application.

4. ShipCSX Mobile is designed with our supply-chain and logistics conscious business customers in mind.

5. For security reasons, only authenticated CSX customers can access shipment information through the application.

6. The application collects location data within the XGate module as part of a safety feature to prevent usage while in motion.

7. If you need to set up a new secure login ID or reset your password, contact the ShipCSX team.

8. XGate module added for streamlining intermodal driver check-in and check-out processing at terminals.

9. This data is not stored.

Liked ShipCSX? you may also like other Business apps like K4 Wallet; Merchant Account; Boards - Business Keyboard; principles ray dalio;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My app not working, it says invalid driver, but I my account is active on SSk

    — by Amila Suranga 2 years ago