Published by Amazon Mobile LLC on Nov 5, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Amazon Relay collects from your device

  1. find accounts on the device
  2. add or remove accounts
  3. find accounts on the device
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. take pictures and videos
  12. view Wi-Fi connections
  13. read phone status and identity
  14. view network connections
  15. create accounts and set passwords
  16. full network access
  17. run at startup
  18. use accounts on the device
  19. control vibration
  20. prevent device from sleeping
  21. receive data from Internet


1. Delete Amazon Relay Account through Email

There are 2 methods to get your data (and account) deleted by Amazon Relay:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Amazon Relay account remove Amazon Relay account


Now you understand what the Law says, Send your Request directly to Amazon Relay using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Amazon Relay to delete your account/data:


  1. To delete your Amazon Relay account, contact Amazon Relay via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Amazon Relay of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to relay-feedback@redacted... Login to see email.



2. How to Delete Amazon Relay on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Amazon Relay".


3. Delete Amazon Relay on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Amazon Relay" and Click "Uninstall".



5 details about Amazon Relay app

how to delete Amazon Relay delete Amazon Relay guide

1. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster.

2. The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go.

3. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal.

4. By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms ( ) and Privacy Notice ( ( ).

Liked Amazon Relay? you may also like other Business apps like AirWatch Relay; Relay - Get a Truck Driver on ; Amazon A to Z; Amazon Chime;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi

    I need to delete from Amazon Relay all data about my company (VAT number) to be able to apply again for an Relay account

    Here is the steps that I make last year that took me to an suspended account, due to a mistake.

    First time I apply to register with relay amazon on 30 Dec, 2022 from email lnbm.express@redacted
    This application was in hold for 2 months, not approved and also not rejected, I did not know what happening as AMAZON should give an answer within 2-5 working days.
    I decided to apply again as from first application there was no any information, second time I apply on 27, Feb 2023, and second application was approved and account was created on 1 Mar, 2023 from email lnbm.express22@redacted

    I pass the onboarding training and test and I was waiting to get access to load board and start to book loads, but on 3 Mar 2023, on third day, I get a notification on first application that was made on Dec, 2022, that my company doesn’t meet the requirements, and account was suspended.
    On the second email where was open the account I did not receive any notifications, so I assume that amazon system saw that there are two application for the same company and automatically suspended the account without investigating.

    Afterword’s I have open several cases and follow ups with all emails that I could find, searching at least someone to guide me and help me….but no one replied, or who replied, said that they are not responsible for this.
    And by the end on 7 Sept, 2023 I try to delete the account and try to re-register the company again, but it seems that I make worst, as now I lost the access to that account and my company is still hanging somewhere on Amazon database.

    The amazon relay account SCAC AEPCC was suspended and load board was revoked from the first 3 days of activating the account, without using it, and after I deleted this account to re-register the company with a new account, I tried several times to sign up again but every time my application was declined, did not pass the verification process.
    As each company has its own identificatory number, VAT number in my case……it seems that this number is in some black list, and no matter how many times I will try to sign up with my company VAT, I will not pass the verification step, it will alway say that "A CARRIER WITH THIS VAT NUMBER IS ALREADY REGISTERED" even if a deleted the account, the company VAT is still saved in AMAZON DATABASE.
    I also click the button Contact us, and wrote message several times….no answer so far, Carrier account admin – even I do not know who is, I wrote emails on all possible emails from Amazon, CM, etc……..again no answers.

    How can I delete all company data from Relay Amazon, my company had never worked with Amazon, just because of one mistake when I was signup the company as suspended and given no chanse for a further cooperation.

    — by Liviu Tofan 10 months ago

  • Please help me by deleting my driver account amazon relay then I can open my Owen new account

    — by Seyoum Woldemariam 2 years ago

  • I wanna delet my relay driver acount to open my own relay account. Would u please help me by deleting my previous driver account.then I'll open my relay account
    Thank you

    — by Seyoum Woldemariam 2 years ago

  • I messed up and I didn't use my Invite code to activate my Amazon Relay and I don't know how to fix it so I want to delete my Amazon Relay account and start all over please.

    — by Robert W Adams 3 years ago

  • Voy eliminar para aser otra nueva

    — by Amauri 3 years ago

  • Dear Management

    Hope this email finds you well,
    Knowing your importance and busy schedules i hope you will have time to catch sight of this email.

    I'm writing to ask you to delete my account and data from Amazon Relay.
    Since my application was declined as a result of nonconformance to your requirements.
    I would like to have my data deleted, in order to meet all of your requirements and make a set up again.
    Being aware of great opportunities working with you, i wouldn't be alright with losing the chance and honor of cooperating with such successful company as you, looking at which I get extremely motivated to do more and to be more.

    Thanks beforehand,
    Kind regards
    Jake Hamraev.

    — by Jake Hamraev 3 years ago

  • My old load already Completed but still shows on my app

    — by Hussein altekreeti 1 year ago

  • Necesito el codigo de los candados de contenedores en dallas para poder dejar la carga

    — by Rafael Nze maria motogo abeng 2 years ago

  • Yaileny herrera. Hello I live tampa Fl

    I don't have MC I ONLY HAVE DOT BECAUSE I DO NOT LEAVE THE STATE OF FLORIDA. , I need to work I have a 26 ft freezer box truck but Amazon relay does not allow me to work because I do not HAVE MC . is there any way i can work ?

    — by Yaileny 2 years ago

  • I updated my contact information with FMCA. I am waiting for my Amazon phone call application approval. Please contact us with our updated phone number 321-272-1533. YABE Trucking LLC, DOT:3888394

    — by Minerva Garcia 2 years ago

  • Ive updated my contact information with FMCSA. I am currently waiting on my Amazon Relay Carrier application phone call approval. Please contact me at the updated Contact numbers. Business Line 323 427 1272. Cell # 562 410 4709. DOT# 3873249. We are patiently waiting for onboarding phone call.
    Sorry for any inconvenience this update may caused.

    Thank You!

    — by Carlos Broady 2 years ago

  • when I go to the load board to view loads I get : {" errorcode"; :403", defaultErrorMessage" : "No usser association found for customer ID A1V9EHTFVZZOAX" , "params":{}}
    It seems to me that the account may not be active. It was not suspended AABKB Transportation is in good standing with a performance score of 98.5, Please look into this matter and fix. Call # 262-900-7503 Thank you.

    — by Alex Beesley 2 years ago