Published by CERN on Oct 3, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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Data CERNBox collects from your device

  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. view network connections
  6. send sticky broadcast
  7. full network access
  8. read sync settings
  9. run at startup
  10. prevent device from sleeping
  11. toggle sync on and off
  12. read sync statistics


1. Delete CERNBox Account through Email

There are 2 methods to get your data (and account) deleted by CERNBox:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete CERNBox account remove CERNBox account


Now you understand what the Law says, Send your Request directly to CERNBox using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get CERNBox to delete your account/data:


  1. To delete your CERNBox account, contact CERNBox via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify CERNBox of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to service-desk@redacted... Login to see email.



2. How to Delete CERNBox on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete CERNBox".


3. Delete CERNBox on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "CERNBox" and Click "Uninstall".



5 details about CERNBox app

how to delete CERNBox delete CERNBox guide

1. CERNBox provides a cloud synchronisation service for all CERN users between personal devices (laptops, smartphone, tablets) and a centrally-managed data storage.

2. CERNBox supports access via web browsers, desktop clients (Linux, Mac and Windows) and mobile-device applications (Android and iOS).

3. CERNBox is built on top of the ownCloud software.

4. This client is the Android version.

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Reported Deleting Issues

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