Published by Blue Zoo

contact Numberblocks: Learn Number Skills Chat with our AI-based Numberblocks Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Numberblocks?



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Why chat with our AI Numberblocks Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Numberblocks.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. There is no option for a subscription.I love numberblocks but it takes a lot of time to load so I kinda useless it doesn't load so I hate that part and the other games cost money and I rate it a one.This is the best game I have ever seen Being a 12 y old girl and I am studying in grade 8 I like this game a lot and enjoy it in seeing all the episodes.

2. There also was no subscription offering within this app (though there is in another app by the same developer, which I have not tried).Thanks Blue Zoo Productions for making this app free as a parent resource! You are the best! My grandsons have been watching the Numberblocks and Alphablocks for over a year now.

3. All the videos have disappeared I downloaded this a month or so ago and my kid absolutely loves it .I noticed over the last little while all the videos have been removed and it takes a long time to load the few that are currently there.

4. My emails have not been answered eitherApp doesn't work (very few videos and they won't play).

5. It was free during distance learning lockdown and it was really amazing and essential for homeschooling but now with the update it only shows the sample videos.

6. But the main purpous of this app is to watch these videos and you cant even do that.I will rate 1 star because it is my favorite show and the videos are deleted.

7. The version of 0.7 deleted the names and only Season 1 and 5 videos.

8. Thanks in advance.The videos load forever and never actually start.

9. Give it a try, you have nothing to lose.My daughter loves this app but is very upset all but 5 videos are gone.

10. Can you take it back to Numberblocks: Watch And Learn version 0.5? Uninstalling now! The version of 0.6 has the black screen bug.

11. The 5 year old is doing 1st grade math and is reading beginner reader books with no problem.

Steps to Troubleshoot & Fix Numberblocks Issues

1. Fix Numberblocks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Numberblocks: Restarting the app will resolve most errors.
  2. Update the Numberblocks App. Here is how:
    1. On Android goto PlayStore » Search for "Numberblocks" » Open Numberblocks: Learn Number Skills » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Numberblocks » click "UPDATE".
  3. Clear Numberblocks: Learn Number Skills app cache: Clearing cached data will force your app to retrieve the latest data directly from Numberblocks servers.
    1. On Android, goto Settings » Apps » Select "Numberblocks: Learn Number Skills" » click Storage » click "Clear Cache".
  4. Check Numberblocks app permissions. If any of these permissions required to use your device's features are disenabled, Numberblocks might not work.
  5. Uninstall and reinstall Numberblocks. If nothing else has worked, completely uninstall Numberblocks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Numberblocks not working


2. Fix Numberblocks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Numberblocks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Numberblocks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Numberblocks may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Michael harney

We are in Numberblocks world and we can’t seem to open beyond Numberblock 3. How can we do this? Do we need to pay or complete some task? My son is getting very frustrated

— 2 years ago by Zehra

I was used buy this game since few months. But i don't want to continue it. Please tell me how to discontinue from paying for next month