Published by Yahoo Japan Corp. on Dec 16, 2024

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Why should I report an Issue with 防災速報 - 地震、津波、豪雨など、災害情報をいち早くお届け?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yahoo Japan Corp. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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防災速報 Customer Insights

1. Long hold quickly and easily copy/paste into translator if needed.No English supportThanks for allowing people outside Japan to use it! My parents are living in Japan, this app gives me a peace of mind.Very disappointing that that's no options for languages other than Japanese for this app.

2. Pretty bad show seeing as other apps can switch to the OS language automatically.Good app! Easy to understand pictures and not wordy Japanese.

3. The same with the other Yahoo apps.

4. No option to switch to another language.

5. Can only be used in Japanese.

6. Emergency app of no use.

Steps to Troubleshoot & Fix 防災速報 Issues

1. Fix 防災速報 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 防災速報: Restarting the app will resolve most errors.
  2. Update the 防災速報 App. Here is how:
    1. On Android goto PlayStore » Search for "防災速報" » Open 防災速報 - 地震、津波、豪雨など、災害情報をいち早くお届け » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 防災速報 » click "UPDATE".
  3. Clear 防災速報 - 地震、津波、豪雨など、災害情報をいち早くお届け app cache: Clearing cached data will force your app to retrieve the latest data directly from 防災速報 servers.
    1. On Android, goto Settings » Apps » Select "防災速報 - 地震、津波、豪雨など、災害情報をいち早くお届け" » click Storage » click "Clear Cache".
  4. Check 防災速報 app permissions. If any of these permissions required to use your device's features are disenabled, 防災速報 might not work.
  5. Uninstall and reinstall 防災速報. If nothing else has worked, completely uninstall 防災速報 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 防災速報 not working


2. Fix 防災速報 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 防災速報 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 防災速報 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 防災速報 may not be able to connect to the Internet when running in the background.

Reported Issues