Published by comiXology

contact Comics & Manga by Comixology Chat with our AI-based Comics & Manga Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Comics & Manga?



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Why chat with our AI Comics & Manga Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Comics & Manga.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Some comics can render in higher resolution, but comic book panels in some comics, and graphic novels don't rotate, which would make some comic panels easier to see on a smaller device with a smaller screen.

2. It crashes about every 5 pages and loses my progress, it's slow, navigation is poorly thought out, and sometimes while scrolling pages in one comic opens another for now reason! The UX is horrible, I literally don't know how to navigate and read with this app, and then it's slow and crashes.

3. Say I haven't had time recently to read and I start accumulating books, or I get halfway through a trade I was reading and then start reading something else... it's a nightmare to figure out what is what.

4. The unlimited subscription is pretty limited though, there are a lot of great comics but the final volumes of most of the best ones have to be purchased separately.

5. There was literally no reason to completely change the interface, it's like the people who make these decisions don't actually read comics digitally.

6. Or is it? I'm not enthusiastic about buying a full version just to see if it's as mangled as the preview.] What used to be a pretty decent reading experience on a mobile device has become practically unusable.

7. It feels awkward to have comics of the same series split between a subscription service and individually purchased volumes.

8. And trying to purchase them on the Amazon Shopping app to add them to Comixology doesn't work half the time and is needlessly complicated.

9. I wish I could return all the comics I bought with the old version.On the one hand, this is a good source of comics, and they have a solid selection.

10. You still have to purchase books you want - And do it on a Kindle Device.

11. Uninstalled and Unsubscribed in the same day.Update Comixology's app is still trash, and Amazon hasn't changed anything about the app, before it was a lot better.

Steps to Troubleshoot & Fix Comics & Manga Issues

1. Fix Comics & Manga Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Comics & Manga: Restarting the app will resolve most errors.
  2. Update the Comics & Manga App. Here is how:
    1. On Android goto PlayStore » Search for "Comics & Manga" » Open Comics & Manga by Comixology » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Comics & Manga » click "UPDATE".
  3. Clear Comics & Manga by Comixology app cache: Clearing cached data will force your app to retrieve the latest data directly from Comics & Manga servers.
    1. On Android, goto Settings » Apps » Select "Comics & Manga by Comixology" » click Storage » click "Clear Cache".
  4. Check Comics & Manga app permissions. If any of these permissions required to use your device's features are disenabled, Comics & Manga might not work.
  5. Uninstall and reinstall Comics & Manga. If nothing else has worked, completely uninstall Comics & Manga then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Comics & Manga not working


2. Fix Comics & Manga Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Comics & Manga be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Comics & Manga not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Comics & Manga may not be able to connect to the Internet when running in the background.

Reported Issues

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