Contact weatherTAP Customer Service

Why should I report an Issue with weatherTAP?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of weatherTAP to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I can keep going... No updates for a year for a premium service feeWorth every penny!! Weather info is updated faster than local news sources.

2. I really do appreciate the hard work you put into the product and service that our county pays for.

3. Thank you for the hard work you do, but a heads up would be nice.Love this app I used this for storm chasing and use it for work.

4. As the county's emergency management coordinator I have the lives of a lot of people in my hands.

5. However it would have been nice to know that an app change was coming before the storms are barreling down on us.

6. RadarLab Mobile does not auto refresh.

7. I know there is always room for improvement and innovation when managing this type of technology.

8. You will need hit refresh manually.

9. Best weather radar, period.

10. How's Cross-Vegas doing?First rate app.

11. The devs did a good job with this app.App constantly logs you out.

1. Fix weatherTAP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart weatherTAP: Restarting the app will resolve most errors.
2. Update the weatherTAP App. Here is how:
   1. On Android goto PlayStore » Search for "weatherTAP" » Open weatherTAP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for weatherTAP » click "UPDATE".
3. Clear weatherTAP app cache: Clearing cached data will force your app to retrieve the latest data directly from weatherTAP servers.
   1. On Android, goto Settings » Apps » Select "weatherTAP" » click Storage » click "Clear Cache".
4. Check weatherTAP app permissions. If any of these permissions required to use your device's features are disenabled, weatherTAP might not work.
5. Uninstall and reinstall weatherTAP. If nothing else has worked, completely uninstall weatherTAP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing weatherTAP not working

2. Fix weatherTAP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make weatherTAP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to weatherTAP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, weatherTAP may not be able to connect to the Internet when running in the background.