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1. If issue is not resolved before next renewal date then i will cancel the remaining subscription.I recently paid for the monthly subscription and did not have access to everything somi went ahead and did the yearly only to still not have full access is there a reason for this? I have uninstalled and reinstalled several times only to have the same issue.

2. Lately my child cant access the paid content dispite me being charged €3.99 and €6.99 every month for 1 child.

3. Strangely my child still cant access the paid content which i am paying for (On the double) I have emailed to the supplied email address but i haven't recieved a reply yet.

4. Then when my child couldnt access paid content I thought i had to re-subscribe again for a new fee of €6.99. But they kept collecting both fees monthly.

5. I cannot access full content even though I have paid monthly for full access since April of 2018.

6. I was having problems with accessing paid content despite being full subscription.

7. I wish there was a way to set the puzzles to a setting that the child doesn't have access to.in app purchase sucks whe you cant getbit setup fot kids profile.

8. If im paid up up for a yr already, everything should be available and unlocked? Im wrong about about the subscriptionI am only on the 7 day free trial but I can not access any videos.

9. I renewed my subscription for the 3rd year and unfortunately whenever I download the games, songs, books, after a few hours they disappear.... I uninstalled the app and installed it again but the problem remains.

10. Contect itself is good once my child has access to itI was a really happy costumer the last 2 years.

11. It needs to be subscribed for my kid.Ive been charged for the full amount after the seven day trial and now when i go to the app it tells me i can start a 7 day trial .

1. Fix Mother Goose Club Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mother Goose Club: Restarting the app will resolve most errors.
2. Update the Mother Goose Club App. Here is how:
   1. On Android goto PlayStore » Search for "Mother Goose Club" » Open Mother Goose Club » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mother Goose Club » click "UPDATE".
3. Clear Mother Goose Club app cache: Clearing cached data will force your app to retrieve the latest data directly from Mother Goose Club servers.
   1. On Android, goto Settings » Apps » Select "Mother Goose Club" » click Storage » click "Clear Cache".
4. Check Mother Goose Club app permissions. If any of these permissions required to use your device's features are disenabled, Mother Goose Club might not work.
5. Uninstall and reinstall Mother Goose Club. If nothing else has worked, completely uninstall Mother Goose Club then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mother Goose Club not working

2. Fix Mother Goose Club Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mother Goose Club be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mother Goose Club not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mother Goose Club may not be able to connect to the Internet when running in the background.