Published by Sinking Ship Interactive

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Why should I report an Issue with Dino Dana - Experiments?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sinking Ship Interactive to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Dino Dana Customer Insights

1. Is there a way to adjust the game screen to the phone when I tilt the phone so the size could adjust to the phone.

2. Do you even test on Android?I love this gameVery fun and educational.

3. Impossible to play.

Steps to Troubleshoot & Fix Dino Dana Issues

1. Fix Dino Dana Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dino Dana: Restarting the app will resolve most errors.
  2. Update the Dino Dana App. Here is how:
    1. On Android goto PlayStore » Search for "Dino Dana" » Open Dino Dana - Experiments » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dino Dana » click "UPDATE".
  3. Clear Dino Dana - Experiments app cache: Clearing cached data will force your app to retrieve the latest data directly from Dino Dana servers.
    1. On Android, goto Settings » Apps » Select "Dino Dana - Experiments" » click Storage » click "Clear Cache".
  4. Check Dino Dana app permissions. If any of these permissions required to use your device's features are disenabled, Dino Dana might not work.
  5. Uninstall and reinstall Dino Dana. If nothing else has worked, completely uninstall Dino Dana then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dino Dana not working


2. Fix Dino Dana Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dino Dana be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dino Dana not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dino Dana may not be able to connect to the Internet when running in the background.

Reported Issues