Published by RV AppStudios on Nov 15, 2024

contact Baby Games: Piano & Baby Phone Chat with our AI-based Ba Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Ba?



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What users are saying

1. Only thing I could suggest for improvement is a button parents can slide to disable/able way for kids to still hit the drop down menu or home button as my daughter is constantly doing this in the middle of game play, it would be a super convenient fix for me but otherwise good app.Update: After digging through the other reviews I found where the developer had already addressed this same issue.

2. It also makes you drag the x across the screen to leave the current game so she's not leaving the game on accident! It has a couple really simple modes that my daughter can do perfectly without being overwhelmed and it makes her so happy.

3. His favorite is the musical instruments ❤️My baby loves all the game on here especially the smile faces balloon, she just finds it so funny.

4. It would be great if there was an option in the settings to switch it to just a regular x button!Perfect for littles! My daughter is only 16 months but she sees us on our phones and wants to be able to use them as well.

5. My little one constantly brings down the brightness and volume menu from the top then gets frustrated with the phone and may throw it if not addressed.My one year old loves the app it keeps her entertained so i can get things done .

6. My only question is if there's a way to make it easier for him to switch between games? He spends a minute on each game and then gets a little frustrated when he can't slide the x over to get to the home screen.

7. we're always looking for new things for him to do/ play with but involuntary muscle movements & extremely delayed development makes finding apps that will entertain a 3 year old hard, especially ones he can use by himself.

8. I like that it also need parents permission to download more stuff and have to slide on the X that way she can't just leave the game on accident.

9. He especially loves the balloon pop game and goes through all of the balloon options.

10. But overall, great work.Beautifully done! Entertaining and educational! Seamlessly plays all sections of the app, without ads! So good of your whole team to put your creativity into such a parent friendly app.

11. I sincerely appreciate the time you took to make this terrific app! One thing I'd LOVE to see is a way to "lock" the screen so it cannot be exited at all.

Steps to Troubleshoot & Fix Ba Issues

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ba: Restarting the app will resolve most errors.
  2. Update the Ba App. Here is how:
    1. On Android goto PlayStore » Search for "Ba" » Open Baby Games: Piano & Baby Phone » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
  3. Clear Baby Games: Piano & Baby Phone app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
    1. On Android, goto Settings » Apps » Select "Baby Games: Piano & Baby Phone" » click Storage » click "Clear Cache".
  4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
  5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working


2. Fix Ba Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!