Published by IDZ Digital Private Limited on Aug 5, 2024

contact Tizi Town: My Mermaid Games Chat with our AI-based Tizi Town Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Tizi Town?



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Why chat with our AI Tizi Town Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Tizi Town.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I deleted this game after 10 seconds DO NOT RECOMMEND THIS would give it 0 stars And a lots of ads I mean I understand ads and stuff but this many seriously ?This is the worst game ever i have seen so please don't download this game ever if you want then you can download my town,my town bakery ,my town salon and many more from my town.

2. I was so excited to play this game but... it's far to glitchy and I couldn't move stuff for 2 mins so I waited.

3. I love your games only one problem!!! Don't lock everything and don't get kids to pay youWORST APP IN THE WORLD HATE IT.

4. Then finally I could move stuff!!! And please don't lock everything.

5. First of all everything is locked 1 or 2 are unlocked Second of all my tab has become slow after I downloaded this .

6. Why can't you work and get money not get kids to give it online.

7. You can't make kids pay.

Steps to Troubleshoot & Fix Tizi Town Issues

1. Fix Tizi Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tizi Town: Restarting the app will resolve most errors.
  2. Update the Tizi Town App. Here is how:
    1. On Android goto PlayStore » Search for "Tizi Town" » Open Tizi Town: My Mermaid Games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tizi Town » click "UPDATE".
  3. Clear Tizi Town: My Mermaid Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Tizi Town servers.
    1. On Android, goto Settings » Apps » Select "Tizi Town: My Mermaid Games" » click Storage » click "Clear Cache".
  4. Check Tizi Town app permissions. If any of these permissions required to use your device's features are disenabled, Tizi Town might not work.
  5. Uninstall and reinstall Tizi Town. If nothing else has worked, completely uninstall Tizi Town then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tizi Town not working


2. Fix Tizi Town Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tizi Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tizi Town not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tizi Town may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!