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Steps to Troubleshoot & Fix My Monster Town Issues
1. Fix My Monster Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart My Monster Town: Restarting the app will resolve most errors.
Update the My Monster Town App. Here is how:
On Android goto PlayStore » Search for "My Monster Town" » Open My Monster Town - Police Station Games for Kids » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for My Monster Town » click "UPDATE".
Clear My Monster Town - Police Station Games for Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from My Monster Town servers.
On Android, goto Settings » Apps » Select "My Monster Town - Police Station Games for Kids" » click Storage » click "Clear Cache".
Check My Monster Town app permissions. If any of these permissions required to use your device's features are disenabled, My Monster Town might not work.
Uninstall and reinstall My Monster Town. If nothing else has worked, completely uninstall My Monster Town then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing My Monster Town not working
2. Fix My Monster Town Server issues & Internet Connection
Check network connection: An unstable Internet will make My Monster Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to My Monster Town not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, My Monster Town may not be able to connect to the Internet when running in the background.
Reported Issues
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