Contact Graphite Customer Service

Why should I report an Issue with Graphite - Read new comics, ma?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Graphite Comics, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The crashes and inability to read comics turns me away to Webtoons or Tapas insteadUpdate: got personal response from ceo, so back to 5 stars :) ---- Sorry, changed from 5 stars to 1, due to ongoing technical issues with my subscription and lack or responses to emails.

2. (I honestly don't like there mascot but that's just personal preference) Also having a forum to interact with others would be great too, its an average reading app with a few problems in app and presentation.UPDATE: I'm still having trouble with the age restriction on the app Pretty good so far.

3. Pretty damn neat--though we'll have to wait and see if it's good for the creative teams behind the comics that have been added thus far.Great selection, easy access and interface, but bugged.

4. A great idea in conception, and I enjoyed it while work, but with the popping up of ads every 5 pages and pleading for me to take a premium subscription when I already had, it has turned into a disaster of an App.

5. For 5 I would like to see a way to save a series for reading rather than an individual issue, and maybe a way to follow publishers, or favorite them so they pop up more frequently on the home screen.DL'd on recommendation from a friend, started reading a couple of things but only via the free service.

6. Thanks.Guess what! I'm having the same problems with the Premium Subscription service.

7. I have cancelled the subscription now and expect a refund for the months I could not access the premium service.

8. :) It's not 100% full width in landscape (it looks like they use the navigation button as the offset), but it's close enough for me since it's completely readable on a 5" screen without manual adjustment now.

9. I have premium, but when I am reading inget interrupted by pop-ups telling me I should upgrade to premium.

10. How do I get my money back for the current months subscription? Who knows, there appears to be no way to contact developers for any kind of assistance.

11. The ad supported free version is great, and it is worth paying for.I really like this app and I hope it continues to expand.

1. Fix Graphite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Graphite: Restarting the app will resolve most errors.
2. Update the Graphite App. Here is how:
   1. On Android goto PlayStore » Search for "Graphite" » Open Graphite - Read new comics, ma » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Graphite » click "UPDATE".
3. Clear Graphite - Read new comics, ma app cache: Clearing cached data will force your app to retrieve the latest data directly from Graphite servers.
   1. On Android, goto Settings » Apps » Select "Graphite - Read new comics, ma" » click Storage » click "Clear Cache".
4. Check Graphite app permissions. If any of these permissions required to use your device's features are disenabled, Graphite might not work.
5. Uninstall and reinstall Graphite. If nothing else has worked, completely uninstall Graphite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Graphite not working

2. Fix Graphite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Graphite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Graphite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Graphite may not be able to connect to the Internet when running in the background.