Published by KiDEO on Aug 15, 2024

Report an issue with Dino Puzzles.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Dino Puzzles for Kids?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KiDEO to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Dino Puzzles Customer Insights

1. Ita a good game but paid €2.39 for the ads to stop and there still bloody there, which is ridiculousThe ads are placed on top of the game pieces, could not play.Paid but ADS were still visible, requested a refund!very helpful to my kids,,I enjoy also playing the games,,,My son likes it.

2. Would like ability to upload more than one screen... Not sure if that's available in the paid version but well done.

3. The music is his favorite.my kid loves this gameVery cool puzzle game.

4. Love the ability to make puzzles from own pictures and photos.

5. Great work.

Steps to Troubleshoot & Fix Dino Puzzles Issues

1. Fix Dino Puzzles Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dino Puzzles: Restarting the app will resolve most errors.
  2. Update the Dino Puzzles App. Here is how:
    1. On Android goto PlayStore » Search for "Dino Puzzles" » Open Dino Puzzles for Kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dino Puzzles » click "UPDATE".
  3. Clear Dino Puzzles for Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Dino Puzzles servers.
    1. On Android, goto Settings » Apps » Select "Dino Puzzles for Kids" » click Storage » click "Clear Cache".
  4. Check Dino Puzzles app permissions. If any of these permissions required to use your device's features are disenabled, Dino Puzzles might not work.
  5. Uninstall and reinstall Dino Puzzles. If nothing else has worked, completely uninstall Dino Puzzles then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dino Puzzles not working


2. Fix Dino Puzzles Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dino Puzzles be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dino Puzzles not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dino Puzzles may not be able to connect to the Internet when running in the background.

Reported Issues