Published by Cat Lab on Aug 25, 2023

Report an issue with Crayon Scratch.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Crayon Scratch?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cat Lab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Crayon Scratch image 1 contact Crayon Scratch image 2

About Crayon Scratch

1. As well as painting, calligraphy also be able to enjoy crayon scratch!

Crayon Scratch Customer Insights

1. Good game.

2. Too many ads every 12 seconds.

Steps to Troubleshoot & Fix Crayon Scratch Issues

1. Fix Crayon Scratch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Crayon Scratch: Restarting the app will resolve most errors.
  2. Update the Crayon Scratch App. Here is how:
    1. On Android goto PlayStore » Search for "Crayon Scratch" » Open Crayon Scratch » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Crayon Scratch » click "UPDATE".
  3. Clear Crayon Scratch app cache: Clearing cached data will force your app to retrieve the latest data directly from Crayon Scratch servers.
    1. On Android, goto Settings » Apps » Select "Crayon Scratch" » click Storage » click "Clear Cache".
  4. Check Crayon Scratch app permissions. If any of these permissions required to use your device's features are disenabled, Crayon Scratch might not work.
  5. Uninstall and reinstall Crayon Scratch. If nothing else has worked, completely uninstall Crayon Scratch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Crayon Scratch not working


2. Fix Crayon Scratch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Crayon Scratch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Crayon Scratch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Crayon Scratch may not be able to connect to the Internet when running in the background.

Reported Issues