Published by Companion Animal Parasite Council on Sep 25, 2024

Report an issue with CAPC Internal Parasites ID.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with CAPC Internal Parasites ID?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Companion Animal Parasite Council to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CAPC Internal Parasites ID image 1 contact CAPC Internal Parasites ID image 2

About CAPC Internal Parasites ID

1. It includes approximately 100 veterinary internal parasites found in dogs, cats, small mammals, reptiles and birds. - Choose to study from a series of random cards, or from the most common to the least common internal parasites. - Identify the internal parasite from a microscopic image and then flip the card to reveal the answer.

2. The application is designed to help strengthen learned skills in the microscopic identification of fecal parasites in veterinary clinic settings or for individual study.

3. The Veterinary Internal Parasite Flash Card App is brought to you by the Companion Animal Parasite Council (CAPC).

4. The answer includes the common parasite name, the Latin name, an audio recording of the Latin name, and other details.

CAPC Internal Parasites ID Customer Insights

1. The app would open and load the first page, I would select different options for Step 1 and 2, then once I hit "start", it crashed every single time.

2. "CAPC Internal Parasites has stopped functioning".The app opens, but crashes after the fourth or fifth picture.

3. Otherwise the quality of the pictures are excellent.Wish I could actually play it to use to study as it seems legitimate.

4. Would be helpful to know if the classification is strictly for cats only, or could other animal species be included.

5. 10x and 40x photos could also be added for those that do not have 400x available to them.

6. The pronunciations are not all there.

Steps to Troubleshoot & Fix CAPC Internal Parasites ID Issues

1. Fix CAPC Internal Parasites ID Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CAPC Internal Parasites ID: Restarting the app will resolve most errors.
  2. Update the CAPC Internal Parasites ID App. Here is how:
    1. On Android goto PlayStore » Search for "CAPC Internal Parasites ID" » Open CAPC Internal Parasites ID » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CAPC Internal Parasites ID » click "UPDATE".
  3. Clear CAPC Internal Parasites ID app cache: Clearing cached data will force your app to retrieve the latest data directly from CAPC Internal Parasites ID servers.
    1. On Android, goto Settings » Apps » Select "CAPC Internal Parasites ID" » click Storage » click "Clear Cache".
  4. Check CAPC Internal Parasites ID app permissions. If any of these permissions required to use your device's features are disenabled, CAPC Internal Parasites ID might not work.
  5. Uninstall and reinstall CAPC Internal Parasites ID. If nothing else has worked, completely uninstall CAPC Internal Parasites ID then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CAPC Internal Parasites ID not working


2. Fix CAPC Internal Parasites ID Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CAPC Internal Parasites ID be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CAPC Internal Parasites ID not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CAPC Internal Parasites ID may not be able to connect to the Internet when running in the background.

Reported Issues