Published by Bimi Boo Kids - Games for boys and girls LLC on Dec 24, 2024

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What users are saying

1. She loves the music, the pictures and most of all the interaction on screen where she touches!! Perfect for a toddler's first learner game!!Disappointed to see a cutout view (zoomed in) on my Pixel 4XL running Android 10, while the sound, animation and feature set are lower compared the the iOS version of the same app.

2. On the free version on the piano section there is a play/pause button so the song will play continuously without having to push the keys which is great.

3. On the full version this button isn't there so he gets frustrated when the song stops playing as he doesn't quite understand you have to keep pressing on the keys.

4. I'm not sure if that was done intentionally to trick kids to buy more apps secretly but buying apps requires my fingerprint.Amazing buy!!! My child can't get enough of the app!!! Even with the free version she always wants to play.

5. I recently purchased the full version and tried to install it on his device but the restore purchases button isn't working.

6. Will update review if I see an update that fixes any of the items I mentioned.[edited to explain clearly] They changed the baby piano (melody) in the most recent update.

7. I didn't mind paying for the full version, it has nice graphics and it's fun for him.

8. It would be great for this play pause button to be available again.Help! I love the game and my son has played it for months.

9. I have the free version on the ipad and the full version on a Android.

10. I do prefer the new version, because now he has to work to fill in the images and make an effort to finish.

11. I'm pretty irritated as this should be a simple fix and I've been unable to contact anyone..... Changed to five stars! Thank you so much for the helpThis is a really good app for the little ones, my son is only 1 and has mastered all of the games.

Steps to Troubleshoot & Fix Ba Issues

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ba: Restarting the app will resolve most errors.
  2. Update the Ba App. Here is how:
    1. On Android goto PlayStore » Search for "Ba" » Open Baby Piano: Kids Music Games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
  3. Clear Baby Piano: Kids Music Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
    1. On Android, goto Settings » Apps » Select "Baby Piano: Kids Music Games" » click Storage » click "Clear Cache".
  4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
  5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working


2. Fix Ba Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.

Reported Issues

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