Published by Akaya Media on Oct 12, 2024

Report an issue with AKAYA.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with AKAYA - Webcómics en español?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Akaya Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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AKAYA Customer Insights

Steps to Troubleshoot & Fix AKAYA Issues

1. Fix AKAYA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AKAYA: Restarting the app will resolve most errors.
  2. Update the AKAYA App. Here is how:
    1. On Android goto PlayStore » Search for "AKAYA" » Open AKAYA - Webcómics en español » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AKAYA » click "UPDATE".
  3. Clear AKAYA - Webcómics en español app cache: Clearing cached data will force your app to retrieve the latest data directly from AKAYA servers.
    1. On Android, goto Settings » Apps » Select "AKAYA - Webcómics en español" » click Storage » click "Clear Cache".
  4. Check AKAYA app permissions. If any of these permissions required to use your device's features are disenabled, AKAYA might not work.
  5. Uninstall and reinstall AKAYA. If nothing else has worked, completely uninstall AKAYA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AKAYA not working


2. Fix AKAYA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AKAYA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AKAYA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AKAYA may not be able to connect to the Internet when running in the background.

Reported Issues