Published by Atlas Educational Software on Oct 11, 2023

Report an issue with Canada.
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Why should I report an Issue with Canada: Provinces, Territories?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Atlas Educational Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Canada Customer Insights

1. Good job developers.This really helped me learn the territories, especially with the custom mode...Thank you!Easy to memorise provinces and territoriesReally helpful for studying!Very knowledgeable app I luv itTaught me about the provinces and territories in Canada.

2. Fantastic game to learn about geography.

3. In fact all the atlas educational apps are brilliant.

Steps to Troubleshoot & Fix Canada Issues

1. Fix Canada Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Canada: Restarting the app will resolve most errors.
  2. Update the Canada App. Here is how:
    1. On Android goto PlayStore » Search for "Canada" » Open Canada: Provinces, Territories » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Canada » click "UPDATE".
  3. Clear Canada: Provinces, Territories app cache: Clearing cached data will force your app to retrieve the latest data directly from Canada servers.
    1. On Android, goto Settings » Apps » Select "Canada: Provinces, Territories" » click Storage » click "Clear Cache".
  4. Check Canada app permissions. If any of these permissions required to use your device's features are disenabled, Canada might not work.
  5. Uninstall and reinstall Canada. If nothing else has worked, completely uninstall Canada then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Canada not working


2. Fix Canada Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Canada be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Canada not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Canada may not be able to connect to the Internet when running in the background.

Reported Issues