Published by Qualeams

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Why should I report an Issue with Face Recognition?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Qualeams to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Face Recognition image 1 contact Face Recognition image 2

About Face Recognition

1. Face Recognition can be used as a test framework for several face recognition methods including the Neural Networks with TensorFlow and Caffe.

2. Caution: This model runs only on devices with at least 3 GB or RAM.

3. Caution: This model runs only on devices with at least 3 GB or RAM.

4. For best experience in recognition mode rotate the device to left.

5. At the moment only armeabi-v7a devices and upwards are supported.

6. Then copy the file "tensorflow_inception_graph.

7. Then copy the file "vgg_faces.

8. Then copy the files "VGG_FACE_deploy. prototxt" and "VGG_FACE.

Face Recognition Customer Insights

1. For every new or unknown person it show the name located lastly in database.What? This doesnt do nothing, is there a real app that works i want it for possabel scam want to see if winner is real, Yes my spelling sucks, same as all this other appsTried to scan a face on TV.

2. This app sucks!!!!!!!!!!👎this app is not working on my phone I installed on it and I take a setup but it not working at allI could give it zero if possible You keep wasting my data Downloaded it twice but it won't installPlease guys i have never commented on any app before but i had to in this case..... This app is TERRIBLE.

3. That would allow this system to drive home automation systems!Its working fine when recognizing already registered person.

4. Did not bring up anything.App gets crashed when we try Face recognition view, author could suggest the best configuration mobiles to use this appVery bad.

5. But it doesnot work for unknown person who is not in database.

6. The I ly thing I need is some way to drive an external system from this - eg.

7. Simply train it with 20 pics of each person.

8. The photos are put into the file system so that it's easy to edit/add your own.

9. output a get endpoint url per person.

10. Then activate the recognition training.

11. And finally it recognises the face.

Steps to Troubleshoot & Fix Face Recognition Issues

1. Fix Face Recognition Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Face Recognition: Restarting the app will resolve most errors.
  2. Update the Face Recognition App. Here is how:
    1. On Android goto PlayStore » Search for "Face Recognition" » Open Face Recognition » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Face Recognition » click "UPDATE".
  3. Clear Face Recognition app cache: Clearing cached data will force your app to retrieve the latest data directly from Face Recognition servers.
    1. On Android, goto Settings » Apps » Select "Face Recognition" » click Storage » click "Clear Cache".
  4. Check Face Recognition app permissions. If any of these permissions required to use your device's features are disenabled, Face Recognition might not work.
  5. Uninstall and reinstall Face Recognition. If nothing else has worked, completely uninstall Face Recognition then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Face Recognition not working


2. Fix Face Recognition Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Face Recognition be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Face Recognition not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Face Recognition may not be able to connect to the Internet when running in the background.

Reported Issues