Contact Schnittkraftmeister Customer Service

Why should I report an Issue with Schnittkraftmeister?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TU Graz to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This serious game is for persons, who have a basic knowledge in structural analysis and of external and internal forces in structures.

2. One of the skills required by an engineer is to verify the results of an analysis and to spot internal force diagrams that can not be right.

3. Today buildings, structures and machines are almost always designed by computer-generated diagrams of internal forces.

4. This is why the "Schnittkraftmeister" was conceived: Students get an idea of internal force diagrams by playful learning.

5. Three different solutions for the diagram of internal forces are shown, but only one is correct.

6. Be careful, when choosing a wrong solution, the game is over and all points for the current level are lost!

7. The faster the correct answer is chosen the more points are given.

8. Given is a structure under a static external load.

9. The target audience are aspiring civil or mechanical engineers.

1. it is manageable on horizontal girders, but after it is angled it often turns into a gamble (even when I assume that it is clockwise or CCW rotation somehow it doesnt work) SO PLEASE INCLUDE + & - IN THE DIAGRAMS thank you :) awesome game otherwise 😎Very Cool and Useful, but Broken Game.

2. Hope this can be fixed soon.1 the game is awesome! 2 has a big flaw, that is the compression/tension +/- indicators for shear and axial forces.

3. Just one thing that makes it unplayable; the 3rd choice cannot be selected; the App doesn't response when you click on the last choice.

4. The issue, as mentioned by other people, is that the right answer somehow cannot be chosen anymore.

5. It did work on my old S7 though.The game is great.

6. It's a very helpful tool for beginners of structural analysis.

7. For some reason, I can't select the right most option on my current Moto 5g.

8. The app is great.

1. Fix Schnittkraftmeister Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Schnittkraftmeister: Restarting the app will resolve most errors.
2. Update the Schnittkraftmeister App. Here is how:
   1. On Android goto PlayStore » Search for "Schnittkraftmeister" » Open Schnittkraftmeister » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Schnittkraftmeister » click "UPDATE".
3. Clear Schnittkraftmeister app cache: Clearing cached data will force your app to retrieve the latest data directly from Schnittkraftmeister servers.
   1. On Android, goto Settings » Apps » Select "Schnittkraftmeister" » click Storage » click "Clear Cache".
4. Check Schnittkraftmeister app permissions. If any of these permissions required to use your device's features are disenabled, Schnittkraftmeister might not work.
5. Uninstall and reinstall Schnittkraftmeister. If nothing else has worked, completely uninstall Schnittkraftmeister then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Schnittkraftmeister not working

2. Fix Schnittkraftmeister Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Schnittkraftmeister be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Schnittkraftmeister not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Schnittkraftmeister may not be able to connect to the Internet when running in the background.