Published by Super Duper Publications

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Why should I report an Issue with HB Sequencing?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Super Duper Publications to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HB Sequencing

1. HearBuilder Sequencing includes multiple levels of difficulty and 14 different settings variations to target the individual needs of each student.

2. To play, students place events of an everyday activity in a logical order. 1.

3. Then choose to Show Pictures, Play Audio, and/or Show Text—Turn any of the options on or off to change your treatment goals. 3.

4. Click Play Game and ask each student to place the cards in the correct order.

5. HearBuilder Sequencing features 120 illustrated sequences for targeting comprehension and critical thinking.

6. If you have an online subscription to HearBuilder and a student login, you can access the entire program.

7. First, students go to the sequencing Fun House.

8. Start out with simple 2-step sequences and gradually progress to 6 steps!

9. Take a FREE tour of the first level of all the activities in the app.

10. Choose a task—either Sequence Stories or Sequence Instructions. 2.

11. Set the range of steps in a sequence (2–6 steps). 4.

HB Sequencing Customer Insights

1. No log in reset if you forgot your information so app is completely useless!Couldn't login.

Steps to Troubleshoot & Fix HB Sequencing Issues

1. Fix HB Sequencing Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HB Sequencing: Restarting the app will resolve most errors.
  2. Update the HB Sequencing App. Here is how:
    1. On Android goto PlayStore » Search for "HB Sequencing" » Open HB Sequencing » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HB Sequencing » click "UPDATE".
  3. Clear HB Sequencing app cache: Clearing cached data will force your app to retrieve the latest data directly from HB Sequencing servers.
    1. On Android, goto Settings » Apps » Select "HB Sequencing" » click Storage » click "Clear Cache".
  4. Check HB Sequencing app permissions. If any of these permissions required to use your device's features are disenabled, HB Sequencing might not work.
  5. Uninstall and reinstall HB Sequencing. If nothing else has worked, completely uninstall HB Sequencing then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HB Sequencing not working


2. Fix HB Sequencing Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HB Sequencing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HB Sequencing not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HB Sequencing may not be able to connect to the Internet when running in the background.

Reported Issues