Published by MTN Nigeria Communications Plc on Nov 10, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data myMTN NG collects from your device

  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. record audio
  11. view Wi-Fi connections
  12. read phone status and identity
  13. view network connections
  14. full network access
  15. run at startup
  16. control vibration
  17. prevent device from sleeping
  18. modify system settings
  19. download files without notification
  20. update component usage statistics
  21. receive data from Internet


1. Delete myMTN NG Account through Email

There are 2 methods to get your data (and account) deleted by myMTN NG:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete myMTN NG account remove myMTN NG account


Now you understand what the Law says, Send your Request directly to myMTN NG using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get myMTN NG to delete your account/data:


  1. To delete your myMTN NG account, contact myMTN NG via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify myMTN NG of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to MTNNigeriaDigitalPlatforms.NG@redacted... Login to see email.



2. How to Delete myMTN NG on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete myMTN NG".


3. Delete myMTN NG on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "myMTN NG" and Click "Uninstall".



12 details about myMTN NG app

how to delete myMTN NG delete myMTN NG guide

1. myMTN NG further reaffirms MTN Nigeria’s commitment to delivering bespoke services, tailored to suit the lifestyle of customers, and with an in-built commerce engine for a much-improved shopping/buying experience, giving users full control and access to everything they need, everywhere they go.

2. Users can now save and manage their payment cards to enjoy a hassle-free payment experience, no need to enter your card details every other time.

3. This new feature offers users multiple ways to login - through Google, Apple, Facebook, or a valid MTN number, offering more than one way to stay connected wherever they go.

4. Buying or borrowing airtime and data bundles just got easier, safer, and faster on the new myMTN NG App, giving users the chance to stay ahead while on the go.

5. The newly upgraded myMTN NG is a user-friendly App that gives MTN Nigeria Customers and non-Customers access to a rich bouquet of MTN Products & Services.

6. What’s more? MTNN users have unlimited FREE access to the App (no data charges required while using the App).

7. Gives users the freedom to manage, update, and get detailed account balances at any time.

8. MyMTN NG users can get more for less by unlocking personalized offers and exclusive deals.

9. The App is a one-stop-shop for all MTN services, with rich features ranging from trending gist, sports, entertainment, news, and more.

10. Don’t forget to rate your experience, this will go a long way in helping us explore new frontiers as we continue to enhance and build the best self-service App just for you.

11. Login with your social media accounts or MTN number.

Liked myMTN NG? you may also like other Productivity apps like MyMTN; myMTN Ghana; MTN; KW: Command;

Reported Deleting Issues

No Issues reported yet. Be the first to report one!