Learn how to cancel My Health Records subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel My Health Records Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "My Health Records".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "My Health Records" and click "Cancel Subscription".


cancel My Health Records subscription 1 cancel My Health Records subscription 2


Cancel My Health Records Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "My Health Records" » click "Cancel Subscription".
  3. Your subscription to My Health Records will now be canceled.


Cancel My Health Records Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "My Health Records" or "Bizmatics Inc" » "Cancel".
  4. You are now unsubscribed from My Health Records


Cancel My Health Records via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to support@redacted... Click to see email

Alternatively, you can directly ask My Health Records customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on My Health Records's Website

  1. Visit their website - http://www.prognocis.com and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About My Health Records App

cancel My Health Records howto cancel My Health Records guide

1. The patient’s Health Records information available in My Health Records App powered by PrognoCIS™ is reflected as available on its Patient Portal and can be accessed by a user only after logging into the app using the clinic provided login credentials, thereby abiding to all safety and security measures.

2. It allows you to view your ambulatory summary details, prescription details, Allergies, Immunization record, upcoming and scheduled Health Reminders, Laboratory and Radiology results.

3. It also allows you to view your Billing Statements payable to the clinic, to receive patient receipts thus keeping you informed about your latest transaction updates, including your last payment details.

4. My Health Records app powered by PrognoCIS™ gives you access to your Health Records as available on the Patient Portal.

5. Directly communicate with your Primary Health care provider by sending him or her messages through the app.

6. Keeps your information private and secure - You control who has access to your information.

7. Take appointment and also view the statuses of your previously scheduled, requested, and tentative appointments.

8. Send a request for the Refill of medication prescribed to you by your Provider in the Clinic.

9. The information in this app is documented by a healthcare professional in the Electronic Medical Record ONLY after solicited consultation and is then selectively and carefully shared with the patient for their easy access.

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