Learn how to cancel NYS ENX subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel NYS ENX Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "NYS ENX".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "NYS ENX" and click "Cancel Subscription".


cancel NYS ENX subscription 1 cancel NYS ENX subscription 2


Cancel NYS ENX Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "NYS ENX" » click "Cancel Subscription".
  3. Your subscription to NYS ENX will now be canceled.


Cancel NYS ENX Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "NYS ENX" or "New York State Department of Health" » "Cancel".
  4. You are now unsubscribed from NYS ENX


Cancel NYS ENX via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to covidalertny@redacted... Login to see email.

Alternatively, you can directly ask NYS ENX customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on NYS ENX's Website

  1. Visit their website - https://covidalertny.health.ny.gov/ and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About NYS ENX App

cancel NYS ENX howto cancel NYS ENX guide

1. NYS ENX is the official notification system for New York, supported by the New York Departments of Public Health, in partnership with Google and Apple to help slow the spread of COVID-19.

2. By opting in, your device will share anonymous codes with other NYS ENX users using your phone’s Bluetooth.

3. If another user you’ve been near tests positive for COVID-19 within a 14-day period, you will be notified.

4. NYS ENX codes contain no personal information or location data and are completely anonymous.

5. If you test positive, you can easily and anonymously notify others to stop the spread of COVID-19.

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