Learn how to cancel [verify-U] VideoIdent subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel [verify-U] VideoIdent Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "[verify-U] VideoIdent".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "[verify-U] VideoIdent" and click "Cancel Subscription".




Cancel [verify-U] VideoIdent Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "[verify-U] VideoIdent" » click "Cancel Subscription".
  3. Your subscription to [verify-U] VideoIdent will now be canceled.


Cancel [verify-U] VideoIdent Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "[verify-U] VideoIdent" or "verify-u GmbH" » "Cancel".
  4. You are now unsubscribed from [verify-U] VideoIdent


Cancel [verify-U] VideoIdent via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to app@redacted... Login to see email.

Alternatively, you can directly ask [verify-U] VideoIdent customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on [verify-U] VideoIdent's Website

  1. Visit their website - http://www.verify-u.de and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About [verify-U] VideoIdent App

1. The video telephony app from [verify-U] provides image quality of your Smartphone camera to archive best results, so that your identification can be done within a few moments – comfortable from mostly anywhere of the world.

2. A [verify-U] employee will lead you through video call within 2 to 5 minutes and then complete your identification process.

3. We gladly sent you an Ident-Token for your identification process.

4. During the video call you also need your ID document for verification.

5. Please make sure you have a fast internet connection before using this app.

6. You don’t have an Ident-Token?

7. Simply contact us at support@verify-u. de for this matter.

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