Published by BT Group PLC on Oct 23, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data BT Cloud collects from your device

  1. find accounts on the device
  2. add or remove accounts
  3. read your own contact card
  4. find accounts on the device
  5. read your contacts
  6. modify your contacts
  7. approximate location (network-based)
  8. precise location (GPS and network-based)
  9. read your text messages (SMS or MMS)
  10. receive text messages (MMS)
  11. receive text messages (SMS)
  12. edit your text messages (SMS or MMS)
  13. read call log
  14. read phone status and identity
  15. write call log
  16. read the contents of your USB storage
  17. modify or delete the contents of your USB storage
  18. read the contents of your USB storage
  19. modify or delete the contents of your USB storage
  20. take pictures and videos
  21. view Wi-Fi connections
  22. read phone status and identity
  23. view network connections
  24. create accounts and set passwords
  25. allow Wi-Fi Multicast reception
  26. full network access
  27. read sync settings
  28. run at startup
  29. control vibration
  30. prevent device from sleeping
  31. toggle sync on and off
  32. read sync statistics
  33. modify app ops statistics
  34. receive data from Internet


1. Delete BT Cloud Account through Email

There are 2 methods to get your data (and account) deleted by BT Cloud:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete BT Cloud account remove BT Cloud account


Now you understand what the Law says, Send your Request directly to BT Cloud using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get BT Cloud to delete your account/data:


  1. To delete your BT Cloud account, contact BT Cloud via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify BT Cloud of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to btcloud.support@redacted... Login to see email.



2. How to Delete BT Cloud on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete BT Cloud".


3. Delete BT Cloud on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "BT Cloud" and Click "Uninstall".



8 details about BT Cloud app

how to delete BT Cloud delete BT Cloud guide

1. • CREATE CUSTOM PHOTO COLLAGES – Do even more with your photos by using the new Slideshows functionality, creating collages and editing your photos directly inside the app To use BT Cloud, you'll need to be residential BT Broadband customer.

2. New features allow you to relive your favourite moments, edit photos and create your own slideshows.

3. It securely backs up and syncs your contacts, photos, videos and documents in one safe place.

4. Access and share your content across operating systems different devices – anytime, anywhere.

5. BT Cloud storage is included as part of your Broadband subscription.

6. It is stored and hosted within the UK and protected by British and EU privacy laws.

7. • GUARANTEE PRIVACY for all your personal information.

Liked BT Cloud? you may also like other Productivity apps like Clone Cloud Pro - Multiple Accounts & App Cloner; MultiSync for iCloud; MEA - Mise En Abyme Cloud Comp; Cloud Secure; Adobe Creative Cloud;

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