How to Delete Securus Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data Securus collects from your device

1. read calendar events plus confidential information
2. add or modify calendar events and send email to guests without owners' knowledge
3. read the contents of your USB storage
4. modify or delete the contents of your USB storage
5. read the contents of your USB storage
6. modify or delete the contents of your USB storage
7. take pictures and videos
8. record audio
9. view Wi-Fi connections
10. view network connections
11. full network access
12. close other apps
13. change your audio settings
14. run at startup
15. control vibration
16. prevent device from sleeping
17. receive data from Internet

1. Delete Securus Account through Email

There are 2 methods to get your data (and account) deleted by Securus Mobile:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Securus using the form below:

Alternatively, you can follow these steps below to get Securus to delete your account/data:

1. To delete your Securus account, contact Securus via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Securus of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to feedback@redacted... Click to see email

2. How to Delete Securus on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Securus Mobile".

3. Delete Securus on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Securus Mobile" and Click "Uninstall".

1. • Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.

2. Securus Text Connect - allows real-time two-way short message communication between you and an incarcerated individual using the Securus app.

3. AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact.

4. The Securus Mobile app now requires Android 10.0 or higher.

5. Please update to the latest version.

Liked Securus? you may also like other Communication apps like Messenger Lite; Hangouts; Messenger; WhatsApp Messenger; Google Chrome;