How to Delete Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data collects from your device

1. retrieve running apps
2. find accounts on the device
3. find accounts on the device
4. precise location (GPS and network-based)
5. read phone status and identity
6. read the contents of your USB storage
7. modify or delete the contents of your USB storage
8. read the contents of your USB storage
9. modify or delete the contents of your USB storage
10. view Wi-Fi connections
11. read phone status and identity
12. view network connections
13. change network connectivity
14. connect and disconnect from Wi-Fi
15. expand/collapse status bar
16. full network access
17. close other apps
18. change your audio settings
19. read sync settings
20. run at startup
21. reorder running apps
22. draw over other apps
23. control vibration
24. prevent device from sleeping
25. modify system settings
26. press keys and control buttons

1. Delete Account through Email

There are 2 methods to get your data (and account) deleted by MobileSupport - RemoteCall:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to using the form below:

Alternatively, you can follow these steps below to get to delete your account/data:

1. To delete your account, contact via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to rspprtplay@redacted... Login to see email.

2. How to Delete on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete MobileSupport - RemoteCall".

3. Delete on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "MobileSupport - RemoteCall" and Click "Uninstall".

1. Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time.

2. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.

3. MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.

4. Support agent can review the application installed on the customer's device and request to uninstall it in order to solve the problem.

5. All the customer needs to do is enter the 6-digit connection code provided by the support representative.

6. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.

7. View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.

8. Mark important areas for the customer to see to communicate certain points more clearly.

9. Download, install, and then launch the ‘MobileSupport’ application.

10. Getting connected is easy.

11. Close the application once video support session has ended.

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