Learn how to cancel Nexus TruID subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel Nexus TruID Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "Nexus TruID".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "Nexus TruID" and click "Cancel Subscription".


cancel Nexus TruID subscription 1 cancel Nexus TruID subscription 2


Cancel Nexus TruID Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "Nexus TruID" » click "Cancel Subscription".
  3. Your subscription to Nexus TruID will now be canceled.


Cancel Nexus TruID Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "Nexus TruID" or "Nexus Software Apps" » "Cancel".
  4. You are now unsubscribed from Nexus TruID


Cancel Nexus TruID via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to info@redacted... Login to see email.

Alternatively, you can directly ask Nexus TruID customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on Nexus TruID's Website

  1. Visit their website - https://www.nexusgroup.com and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About Nexus TruID App

cancel Nexus TruID howto cancel Nexus TruID guide

1. On-line activation: When activating your account using a one-time activation key, the key is generated by the PortWise Authentication Server.

2. Manual activation: When activating your account a seed value will be generated on the PortWise Authentication Server.

3. PortWise Authentication Server also provides web service api:s to enable integration with any application that needs strong authentication to authenticate users.

4. TruID requires that your organization/provider runs PortWise Authentication Server.

5. PortWise Authentication Server supports the radius protocol.

6. The challenge is generated and provided by the TruID server.

7. TruID is a client application that generates One-Time Passwords (OTP).

8. To activate your TruID client on-line, simply click on the url in your device and follow the instructions.

9. When run in synchronized mode, the OTP is generated after the user enters the PIN.

10. In challenge mode the user has to enter a challenge, in addition to the PIN, to generate the OTP.

11. Each profile can be set in challenge or synchronized mode.

12. OTPs are used to provide secure identification for an organization's mission-critical systems, such as sale and e-mail systems.

13. TruID supports multiple profiles.

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