Learn how to cancel AlwaysOn® Wellness subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel AlwaysOn Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "AlwaysOn® Wellness".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "AlwaysOn" and click "Cancel Subscription".


cancel AlwaysOn® Wellness subscription 1 cancel AlwaysOn® Wellness subscription 2


Cancel AlwaysOn Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "AlwaysOn® Wellness" » click "Cancel Subscription".
  3. Your subscription to AlwaysOn will now be canceled.


Cancel AlwaysOn Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "AlwaysOn® Wellness" or "OLH External Apps" » "Cancel".
  4. You are now unsubscribed from AlwaysOn


Cancel AlwaysOn via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to externalapps@redacted... Click to see email

Alternatively, you can directly ask AlwaysOn customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on AlwaysOn's Website

  1. Visit their website - https://www.onlifehealth.com and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About AlwaysOn® Wellness App

cancel AlwaysOn® Wellness howto cancel AlwaysOn® Wellness guide

1. Note: The AlwaysOn app is only accessible if Onlife Health is your company’s wellness program provider.

2. If we are not your health and wellness provider you will be unable to create an account.

3. With the AlwaysOn app, you can take your health assessment, connect with 80+ tracking devices and applications, including Samsung Health and many more.

4. AlwaysOn® Wellness connects you with your organization’s wellness program 24/7, so you can stay engaged anytime, anywhere.

5. We offer a wide range of activity and nutrition tracking.

6. You can track manually or connect your own device.

7. So, download AlwaysOn and get started on a better you today.

8. If we are your provider and you are still unable to create an account, please call our member services at 877-709-0201 M-F 8am to 7pm CST, we are here to help. * You may be asked to provide secondary information to confirm eligibility. ** Features vary based on your specific program, so some items may be unavailable or appear differently for each user.

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