Published by NetEase

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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1. Delete NetEase Mail Account through Email

There are 2 methods to get your data (and account) deleted by NetEase Mail:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to NetEase Mail using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get NetEase Mail to delete your account/data:


  1. To delete your NetEase Mail account, contact NetEase Mail via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify NetEase Mail of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to mailapp@redacted... Login to see email.



2. How to Delete NetEase Mail on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete NetEase Mail".


3. Delete NetEase Mail on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "NetEase Mail" and Click "Uninstall".



7 details about NetEase Mail app

1. Support both NetEase mail and popular email service as Gmail, Yahoo, AOL, MobileMe, iCloud, QQ, Sina, Sohu, other IMAP/SMTP/POP3/Exchange server.

2. NetEase official mail app, first selection of 840 million NetEase Mail users.

3. ● Use your NetEase mail account as 163, 126, yeah, 188, vip.163.com, vip.126.com, etc.

4. Full CardDAV support, sync contacts between iPhone, Android, Tablet, Mac and PC.

5. Automatically configure service setting, one-click to login.

6. Pattern lock is available to protect your mailbox privacy.

Liked NetEase Mail? you may also like other Communication apps like SpamBox - Anonymous Temp Email; Proton Mail: Encrypted Email; App for Gmail SMS etc:CosmoSia; All Emails - All in One; Mail App For Yahoo And Others;

Reported Deleting Issues

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