Published by Freshworks Inc on Oct 23, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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Data Freshservice collects from your device

  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view network connections
  8. full network access
  9. run at startup
  10. control vibration
  11. prevent device from sleeping
  12. receive data from Internet


1. Delete Freshservice Account through Email

There are 2 methods to get your data (and account) deleted by Freshservice:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Freshservice account remove Freshservice account


Now you understand what the Law says, Send your Request directly to Freshservice using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Freshservice to delete your account/data:


  1. To delete your Freshservice account, contact Freshservice via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Freshservice of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to support@redacted... Login to see email.



2. How to Delete Freshservice on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Freshservice".


3. Delete Freshservice on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Freshservice" and Click "Uninstall".



12 details about Freshservice app

how to delete Freshservice delete Freshservice guide

1. Additionally other core ITIL modules such as incident management, change management, service catalog, asset management, user management and others are all available within the app.

2. Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL based IT service desk management solution in the cloud.

3. The productivity centric Freshservice mobile app has been designed keeping in mind an IT agent’s flexibility to stay connected, ‘on the go’.

4. Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it.

5. Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views.

6. Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.

7. With an industry first module named ‘To-Dos’ it enables the agent to prioritize their day and see all the work stream in a single window.

8. Insert canned responses when needed and attach files as necessary.

9. Search your list of users or the right solution in your knowledge base.

10. Your employees can access the service catalog and even place and track service requests.

11. Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner.

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