Published by Duke Energy on Jul 23, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Duke Energy collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. directly call phone numbers
  4. take pictures and videos
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet


1. Delete Duke Energy Account through Email

There are 2 methods to get your data (and account) deleted by Duke Energy:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Duke Energy account remove Duke Energy account


Now you understand what the Law says, Send your Request directly to Duke Energy using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Duke Energy to delete your account/data:


  1. To delete your Duke Energy account, contact Duke Energy via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Duke Energy of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to CustomerMobileApp@redacted... Login to see email.



2. How to Delete Duke Energy on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Duke Energy".


3. Delete Duke Energy on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Duke Energy" and Click "Uninstall".



12 details about Duke Energy app

how to delete Duke Energy delete Duke Energy guide

1. With the Duke Energy app, you’ll be able to easily manage and view your accounts anywhere, anytime.

2. Using your Duke Energy account, you’ll be able to log in once and have options to set up either fingerprint to easily access your account.

3. View your past and recent energy use so you can better manage it and get more detailed information.

4. You can also view your billing history and easily compare bills from last year and last month.

5. • View and pay bill.

6. Access your bill from anywhere and set up automatic payments.

7. • Track energy usage.

8. • Set up bill reminders.

9. Stay on top of your bill and always know when to pay.

10. Inform us if your power is out and get updates on when it is estimated to be restored.

11. Take advantage of our energy- and money-saving offers.

Liked Duke Energy? you may also like other Business apps like BP World Energy; Alliant Energy; Xcel Energy; NV Energy; My Just Energy;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Dude energy apps is fake

    — by Christine 2 years ago