Published by Desjardins on Nov 22, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Desjardins mobile services collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. full network access
  12. run at startup
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet


1. Delete Desjardins mobile services Account through Email

There are 2 methods to get your data (and account) deleted by Desjardins mobile services:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Desjardins mobile services account remove Desjardins mobile services account


Now you understand what the Law says, Send your Request directly to Desjardins mobile services using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Desjardins mobile services to delete your account/data:


  1. To delete your Desjardins mobile services account, contact Desjardins mobile services via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Desjardins mobile services of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to info@redacted... Login to see email.



2. How to Delete Desjardins mobile services on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Desjardins mobile services".


3. Delete Desjardins mobile services on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Desjardins mobile services" and Click "Uninstall".



12 details about Desjardins mobile services app

how to delete Desjardins mobile services delete Desjardins mobile services guide

1. Personal information – Desjardins collects, uses and shares personal information provided in accordance with applicable laws and regulations, as well as the Desjardins Privacy Policy (Our Privacy Policy (desjardins.com). You may withdraw your consent at any time by uninstalling the Desjardins mobile app.

2. By downloading the Desjardins mobile services app, you consent to the installation of the application and updates, which can be automatically installed depending on the default settings of your device or operating system, or the settings you selected.

3. Find out how the app can help you meet your business needs, like making mobile deposits and approving transactions.

4. You may withdraw your consent at any time by uninstalling this application.

5. That's why our app can help you save for your goals, manage your budget and give you a better idea of your financial situation.

6. Not a Desjardins member yet? Open an online account in just a few minutes.

7. Do your banking and manage your money quickly and easily in a secure environment.

8. Pay your bills with the tap of a finger, deposit a cheque from anywhere, and transfer money between accounts or to people.

9. You can also manage your cards, loans and lines of credit.

10. If you've lost your credit or debit card, you can even temporarily lock your card while you look for it.

11. We want to meet your most important needs.

Liked Desjardins mobile services? you may also like other Finance apps like Electricity and Water Services; Service CU Mobile Banking; My Award - Award Card Services; Service Finance Dealer App;

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