Published by Celestron on Sep 23, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data SkyPortal collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. run at startup
  7. control vibration
  8. prevent device from sleeping
  9. set an alarm
  10. Google Play license check
  11. read Google service configuration
  12. receive data from Internet


1. Delete SkyPortal Account through Email

There are 2 methods to get your data (and account) deleted by SkyPortal:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete SkyPortal account remove SkyPortal account


Now you understand what the Law says, Send your Request directly to SkyPortal using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get SkyPortal to delete your account/data:


  1. To delete your SkyPortal account, contact SkyPortal via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify SkyPortal of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to mail@redacted... Login to see email.



2. How to Delete SkyPortal on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete SkyPortal".


3. Delete SkyPortal on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "SkyPortal" and Click "Uninstall".



12 details about SkyPortal app

how to delete SkyPortal delete SkyPortal guide

1. Pair your device to your compatible Celestron WiFi telescope, align with Celestron’s patented SkyAlign™ technology, and you’re ready to explore! Identify objects instantly.

2. Compass Mode (with compatible devices): Hold your device up to the sky for a real-time synchronized display of celestial objects – from star names, constellations, planets, to nebulae and galaxies.

3. When connected to a compatible Celestron WiFi telescope, you can automatically point the telescope to any object in the database and view it with great detail.

4. SkyPortal’s telescope alignment incorporates advanced mount modeling, providing better pointing accuracy than other telescope systems which rely on a dedicated computer.

5. Control compatible Celestron WiFi telescopes with sophisticated mount modeling for quick and accurate go-to alignment.

6. Simulate the night sky and plan your observing session with a custom list of tonight’s best objects based on your exact time and location.

7. Look ahead to see when Jupiter’s Great Red Spot will be visible, animate transits, eclipses, and other celestial events.

8. Animate transits, conjunctions, eclipses, and other events with SkyPortal's Time controls.

9. View hundreds of photos or listen to more than four hours of audio narration to enhance your stargazing experience.

10. Explore the Solar System, 120,000 stars, over 200 star clusters, nebulae, galaxies, and dozens of asteroids, comets, and satellites—including the ISS.

11. Learn the history, mythology, and science of the heavens with SkyPortal's hundreds of object descriptions.

Liked SkyPortal? you may also like other Education apps like Schoolvoice - Your School App; Rosetta Stone: Learn, Practice; Test Flight; Bookey: Self Growth in 30 Min;

Reported Deleting Issues

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