How to Cancel

Learn how to cancel Mobile Softphone subscription on iPhone, Android, Paypal or directly.

Table of Contents:

1. Cancel on iphone
2. Cancel on android
3. Cancel on Paypal
4. Cancel via Email
5. Cancel on Website

Reading time: 41 seconds

Cancel Subscription on iPhone & iPad

1. On your phone, open "Settings" and tap your Apple ID profile.
2. Click "Subscriptions" and select "Mobile Softphone".
3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

1. Goto the Appstore » your Profile » Subscriptions.
2. select "" and click "Cancel Subscription".

Cancel Subscription on Android

1. Launch the PlayStore app and click the hamburger menu icon.
2. Select "Subscriptions" » tap "Mobile Softphone" » click "Cancel Subscription".
3. Your subscription to will now be canceled.

Cancel Subscription on PayPal

1. Sign in to your PayPal Account and click "Settings ".
2. Select "Payments" and click "Manage Automatic Payments".
3. Under Automatic Payments tab, click "Mobile Softphone" or "INFOHIGHWAY COMMUNICATIONS CORPORATION" » "Cancel".
4. You are now unsubscribed from

Cancel via Email

1. Open your email app
2. Provide all the relevant information regarding your account.
3. Provide a reason for the cancelation.
4. Send the email to MobileAppSupport@redacted... Login to see email.

Cancel Subscription Directly on 's Website

1. Visit their website - http://cloudipphonesystem.net/faq/iphone.asp and login to your account.
2. Goto your profile or account page and click "Billings" or "Subscriptions".
3. Click "Cancel" to remove your subscription.

1. Specifically if you dial 911 from the app running on a mobile phone, the app will place the call using your native mobile phone service and the call will be processed by your wireless carrier in the same manner as if you had dialed it directly from the mobile phone without the app. 911 does not work on Android tablets or any device without a built-in phone capability.

2. When enabled, customer’s cloud-based phone service can use this app to make and receive calls from their Android device as if dialing from their desk phone.

3. The emergency calling service provided for this app behaves differently than traditional 911 or Enhanced 911(E911) services provided on traditional phone lines.

4. Note: This application requires you to have a phone system provisioned by your service provider and to have this app enabled by your local phone system administrator.

5. Dial co-workers by extension and use your company calling plan instead of expensive cell phone minutes.

6. Dial using your business phone number from your address book.

7. Make your desk phone mobile.

8. Any attempt to place a 911 call on such a device will fail.

9. Use Wi-Fi and your mobile data plan.

10. Optimized for Android phones, the app may not render correctly on Android tablets.

11. In such a situation you are advised to seek an alternate means of contacting emergency services.