Learn how to cancel Marco Polo - Video Messenger subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel Marco Polo Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "Marco Polo - Video Messenger".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "Marco Polo" and click "Cancel Subscription".


cancel Marco Polo - Video Messenger subscription 1 cancel Marco Polo - Video Messenger subscription 2


Cancel Marco Polo Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "Marco Polo - Video Messenger" » click "Cancel Subscription".
  3. Your subscription to Marco Polo will now be canceled.


Cancel Marco Polo Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "Marco Polo - Video Messenger" or "Joya Communications" » "Cancel".
  4. You are now unsubscribed from Marco Polo


Cancel Marco Polo via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to help@redacted... Login to see email.

Alternatively, you can directly ask Marco Polo customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on Marco Polo's Website

  1. Visit their website - http://www.marcopolo.me and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About Marco Polo - Video Messenger App

cancel Marco Polo - Video Messenger howto cancel Marco Polo - Video Messenger guide

1. The Marco Polo Plus subscription plan allows us to make money in a way that’s true to our purpose – no ads, no selling your data – while maintaining a free service for the majority of our community.

2. To fulfill it, Marco Polo does things differently. We monetize responsibly.

3. Earning your trust is vital to our team, from the technology we create to the business decisions we make. We measure our impact.

4. There are no “likes” or comparisons, and there are no tricks to keep you on the app for longer than you wish. Send a video. Get one back.

5. Does our product deliver on our promise and our purpose?

6. This award-winning video chat app isn’t social media.

7. Send one video to everyone in your circle, and only you see reactions and replies.

8. Research indicates yes, and we commit to conducting this research regularly to ensure we stay on track.

9. Communicate face-to-face in a private, ad-free space with no interruptions or intrusions.

10. Does it make people happier?

11. Continue the conversation on your own schedule. Our purpose?

12. It’s the convenience of groups with no cross-conversations.

13. To help people feel close.

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