Published by České dráhy, a.s. on Mar 27, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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Data My Train (Můj vlak) collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. full network access
  11. control Near Field Communication
  12. run at startup
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet


1. Delete My Train (Můj vlak) Account through Email

There are 2 methods to get your data (and account) deleted by My Train (Můj vlak):

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete My Train (Můj vlak) account remove My Train (Můj vlak) account


Now you understand what the Law says, Send your Request directly to My Train (Můj vlak) using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get My Train (Můj vlak) to delete your account/data:


  1. To delete your My Train (Můj vlak) account, contact My Train (Můj vlak) via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify My Train (Můj vlak) of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to mujvlak@redacted... Login to see email.



2. How to Delete My Train (Můj vlak) on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete My Train (Můj vlak)".


3. Delete My Train (Můj vlak) on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "My Train (Můj vlak)" and Click "Uninstall".



My Train (Můj vlak) App Details

how to delete My Train (Můj vlak) delete My Train (Můj vlak) guide

Mobile application for travelling on ČD trains - Search for a train connection - Purchase inland tickets, reservations and additional ČD services - On-board portal – information about the journey, current position and train delay - Overview of closures, extraordinary events and changes on the train’s route - Services on the train (train composition, train accessibility, etc.) - Services at the station (train departures, opening hours, station location, station accessibility, etc.) - Electronic ticket manager Support: - Push notifications (before the journey, while transferring, when a delay, extraordinary event, etc., occurs) - Sharing on social networks - Sync electronic tickets (with user account from www.cd.cz/eshop)

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