How to Delete Entergy Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data Entergy collects from your device

1. approximate location (network-based)
2. precise location (GPS and network-based)
3. view network connections
4. full network access
5. control vibration
6. prevent device from sleeping
7. receive data from Internet

1. Delete Entergy Account through Email

There are 2 methods to get your data (and account) deleted by Entergy:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Entergy using the form below:

Alternatively, you can follow these steps below to get Entergy to delete your account/data:

1. To delete your Entergy account, contact Entergy via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Entergy of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to mobileapp@redacted... Login to see email.

2. How to Delete Entergy on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Entergy".

3. Delete Entergy on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Entergy" and Click "Uninstall".

1. • Contact Us – Located on the “More” screen, customers can provide feedback on use of the mobile app, including suggested enhancements, in free form text.

2. • Real Time Customer Ratings – A screen will display to provide star ratings, with an option for comments about the mobile app experience, following payment or when logging out.

3. • View Outage Map – A new map built for mobile devices allows users to track outage by the customer service address or location of their mobile device.

4. • Guest Payment – This option allows customers to “Continue as Guest,” using their customer account number and QPC code to make a guest payment.

5. The app offers the ability to set up and manage contact preferences for billing, outage, usage and more via text, voice, or email channels.

6. • Map of Walk-in Payment Centers and Locate Nearest Payment Center: Find the nearest locations based on mobile device location.

7. • Power Status and Estimated Time to Restore – After logging in, customers will see power status from the home screen, where they can track estimated restoration times during outages.

8. Provide your feedback using Real Time Ratings following payments or before logout or share free form via Contact Us on More screen.

9. Entergy’s mobile app offers customers a quick and easy way to manage their accounts.

10. Entergy app provides a quick, easy bill payment method, view outages and usage.

11. • View Usage from Smart Meters – Customers with an AMI advanced meter installed can view their usage, which updates every 4-5 hours with real-time usage and cost.

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