Published by True Digital & Media Platform Company Limited on Feb 8, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data True iService collects from your device

  1. find accounts on the device
  2. add or remove accounts
  3. find accounts on the device
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. take pictures and videos
  12. record audio
  13. view Wi-Fi connections
  14. read phone status and identity
  15. view network connections
  16. create accounts and set passwords
  17. full network access
  18. change your audio settings
  19. run at startup
  20. draw over other apps
  21. use accounts on the device
  22. control vibration
  23. prevent device from sleeping
  24. Google Play license check
  25. receive data from Internet


1. Delete True iService Account through Email

There are 2 methods to get your data (and account) deleted by True iService:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

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Now you understand what the Law says, Send your Request directly to True iService using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get True iService to delete your account/data:


  1. To delete your True iService account, contact True iService via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify True iService of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to truedigitalplatform@redacted... Login to see email.



2. How to Delete True iService on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete True iService".


3. Delete True iService on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "True iService" and Click "Uninstall".



True iService App Details

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TrueiService gives you the Freedom to manage True account your way Be Cool - Never get caught waiting in line when you can pay bills or top up anywhere with iService (no login required) - Try our new True Care Smart Assistant feature next time you have a question Be Smart - Know your usage for total control of your account - Access to the latest deals so you can change priceplan or boost speed Be Nice - Help your friends and family when they need support to pay bills

Reported Deleting Issues

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