Published by Telstra Corporation Ltd. on Oct 28, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data My Telstra collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. record audio
  10. view Wi-Fi connections
  11. read phone status and identity
  12. view network connections
  13. pair with Bluetooth devices
  14. access Bluetooth settings
  15. change network connectivity
  16. connect and disconnect from Wi-Fi
  17. full network access
  18. change your audio settings
  19. run at startup
  20. draw over other apps
  21. control vibration
  22. prevent device from sleeping
  23. receive data from Internet


1. Delete My Telstra Account through Email

There are 2 methods to get your data (and account) deleted by My Telstra:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete My Telstra account remove My Telstra account


Now you understand what the Law says, Send your Request directly to My Telstra using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get My Telstra to delete your account/data:


  1. To delete your My Telstra account, contact My Telstra via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify My Telstra of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to mytelstrasupport@redacted... Login to see email.



2. How to Delete My Telstra on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete My Telstra".


3. Delete My Telstra on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "My Telstra" and Click "Uninstall".



8 details about My Telstra app

how to delete My Telstra delete My Telstra guide

1. • Update personal details, track payments, manage your services and more.

2. • Track your usage, turn on auto recharge, and get in control of your plan.

3. • Access exclusive offers and get rewarded just by making your payments on time.

4. • Monitor outages, restart your modem and check your internet speed.

5. • From devices to accessories, shop the latest tech at your fingertips.

6. • With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.

7. • Just send us a message and you’ll be notified when we reply.

Liked My Telstra? you may also like other Tools apps like Telstra Locator; Gallery; Speed BOOSTER - Memory Cleaner; DoHome;

Reported Deleting Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to delete mytelstra account for username liz.peter@redacted (contact email info@redacted / telephone no 0422 924 420).

    I accidentally used the wrong email address to register and now I can't use that email address for other Telstra accounts and its getting way too confusing

    I would like to just delete and start from scratch please

    — by Liz Peter 2 years ago

  • I no longer use telstra and do not intend to in the future

    — by Alexander Swain 2 years ago

  • Hello, could you please delete this number and also the contract? +61 0448046545 Thank you

    — by Simon Baldini 2 years ago

  • How do you delete number 2 from my Telstra app on iPhone 6

    — by Linda davies 2 years ago

More apps from the developer