How to Delete Hubble Hugo Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

1. Delete Hubble Hugo Account through Email

There are 2 methods to get your data (and account) deleted by Hubble Hugo:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Hubble Hugo using the form below:

Alternatively, you can follow these steps below to get Hubble Hugo to delete your account/data:

1. To delete your Hubble Hugo account, contact Hubble Hugo via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Hubble Hugo of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to hugo_support@redacted... Login to see email.

2. How to Delete Hubble Hugo on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Hubble Hugo".

3. Delete Hubble Hugo on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Hubble Hugo" and Click "Uninstall".

1. The Hugo app is simple to use, however once Hubble Hugo has been setup to work with Amazon Alexa and the Hubble Hugo Skills for Alexa are enabled, many features are simply supported by voice, e.g. “Alexa ask Hubble to take a photo”.

2. Hugo features require a working internet connection (WIFI) and Live video viewing performance depends on your upload internet speed.

3. Use the app to setup Hugo account for free and link Hugo with your Amazon Alexa account.

4. The Hugo app is designed for Hubble Hugo, the Smart Assistant for Baby and Home.

5. For more details, please refer to the Hubble Hugo user guide.

6. For good performance experience, 1 Mbps upload speed should be used.

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