Published by MOBOTIX AG on Jul 26, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data MOBOTIX LIVE collects from your device

  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. record audio
  6. view network connections
  7. pair with Bluetooth devices
  8. send sticky broadcast
  9. allow Wi-Fi Multicast reception
  10. full network access
  11. change your audio settings
  12. control vibration
  13. prevent device from sleeping
  14. modify the Google services map
  15. receive data from Internet


1. Delete MOBOTIX LIVE Account through Email

There are 2 methods to get your data (and account) deleted by MOBOTIX LIVE:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete MOBOTIX LIVE account remove MOBOTIX LIVE account


Now you understand what the Law says, Send your Request directly to MOBOTIX LIVE using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get MOBOTIX LIVE to delete your account/data:


  1. To delete your MOBOTIX LIVE account, contact MOBOTIX LIVE via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify MOBOTIX LIVE of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to mxbell@redacted... Login to see email.



2. How to Delete MOBOTIX LIVE on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete MOBOTIX LIVE".


3. Delete MOBOTIX LIVE on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "MOBOTIX LIVE" and Click "Uninstall".



12 details about MOBOTIX LIVE app

how to delete MOBOTIX LIVE delete MOBOTIX LIVE guide

1. • Grid view shows the live streams of up to four MOBOTIX door stations or IP cameras simultaneously.

2. MOBOTIX LIVE shows the ringing message of a MOBOTIX IP video door station as well as live and playback views of MOBOTIX cameras.

3. MOBOTIX LIVE the optimal app allows you to access your MOBOTIX cameras and MOBOTIX door stations quickly and easily with your smartphone or tablet.

4. • Shows live images of MOBOTIX IP cameras with gesture-controlled PTZ.

5. • Visitors view allows reviewing the latest events where people rang a doorbell at one of the attached door stations.

6. If you do not use MOBOTIX LIVE often: To ensure ongoing push notification functionality, you should open the app at least once every month.

7. You can find these notes on our website under Support > Download Center > Software Downloads > MOBOTIX LIVE.

8. • Shows doorbell message of a MOBOTIX IP Video Door Station.

9. Please read your router manual and your MOBOTIX camera manual regarding external camera access, port forwarding, DynDNS, etc.

10. • Supports automatic camera discovery, live view and remote connection via SSL.

11. View different live streams of cameras in the Grid Views.

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Reported Deleting Issues

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