how to delete Mercantil Móvil Personas account

How to Delete Mercantil Móvil Personas Completely

Published by Mercantil, C.A., Banco Universal | Updated: May 5, 2022



Learn how to delete your Mercantil Móvil Personas account, your personal data and also delete the Mercantil Móvil Personas app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with Mercantil Móvil Personas completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


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1. Delete Mercantil Móvil Personas Account through Email

There are 2 methods to get your data (and account) deleted by Mercantil Móvil Personas. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Mercantil Móvil Personas via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Mercantil Móvil Personas.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Mercantil Móvil Personas of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Mercantil Móvil Personas account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting Mercantil Móvil Personas's App from your Phone

There are many reasons you may want to get rid of Mercantil Móvil Personas on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Mercantil Móvil Personas from an iPhone or Android device:

a. How to Delete Mercantil Móvil Personas app from your Iphone

If you want to delete Mercantil Móvil Personas from your iphone, here’s what you should do:

  1. From your home screen, tap the Mercantil Móvil Personas icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Mercantil Móvil Personas.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Mercantil Móvil Personas app you want to delete.
  4. Select "Delete Mercantil Móvil Personas" on the next screen and confirm delete.


b. How to delete Mercantil Móvil Personas from your Android phone

To delete Mercantil Móvil Personas from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Mercantil Móvil Personas.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the Mercantil Móvil Personas app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Mercantil Móvil Personas app you want to delete.
  4. Click "Uninstall".





Mercantil Móvil Personas Software Details



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1. • Contar con un dispositivo móvil (teléfono inteligente o tableta) con sistema operativo Android, versión 4.0 en adelante.

2. (1) Previamente debes haberlos afiliado en Mercantil en Línea Personas.

3. • Pagos de tarjetas de crédito propias y de terceros.

4. • Consultas de saldo y movimientos de tus cuentas y tarjetas de crédito.

5. • Estar registrado en Mercantil en Línea Personas.

6. • Transferencias entre cuentas propias y de terceros.

7. • Tener activo el servicio de navegación por Internet y plan de datos o red WiFi.

8. Innovamos para seguir conectados contigo en todo momento.

9. • Solicitudes y pagos de Préstame Mercantil.


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