Published by Meralco on Sep 5, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Meralco collects from your device

  1. find accounts on the device
  2. find accounts on the device
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. record audio
  11. view network connections
  12. create accounts and set passwords
  13. pair with Bluetooth devices
  14. full network access
  15. use accounts on the device
  16. prevent device from sleeping
  17. download files without notification
  18. receive data from Internet


1. Delete Meralco Account through Email

There are 2 methods to get your data (and account) deleted by Meralco Mobile:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Meralco Mobile account remove Meralco Mobile account


Now you understand what the Law says, Send your Request directly to Meralco using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Meralco to delete your account/data:


  1. To delete your Meralco account, contact Meralco via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Meralco of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to mobileapps@redacted... Login to see email.



2. How to Delete Meralco on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Meralco Mobile".


3. Delete Meralco on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Meralco Mobile" and Click "Uninstall".



6 details about Meralco app

how to delete Meralco Mobile delete Meralco Mobile guide

1. * Camera: Allows the Meralco Mobile app to access your device’s camera.

2. Meralco Mobile app gives customers the power to access to their Meralco account 24/7.

3. You can use your camera to take photos and upload together with your reports on brownouts, busted lights, leaning poles, etc.

4. * Storage: Allows the Meralco Mobile app to access the media library of your device for you to attach photos / videos when reporting brownouts, busted lights, leaning poles, etc.

5. * Location: Allows the Meralco Mobile app to access your location to show nearby Meralco Business Centers and Bayad Center branches.

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