Published by M1 Limited on Nov 1, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data My M1 collects from your device

  1. retrieve running apps
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. access extra location provider commands
  5. reroute outgoing calls
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. take pictures and videos
  12. view Wi-Fi connections
  13. read phone status and identity
  14. view network connections
  15. connect and disconnect from Wi-Fi
  16. full network access
  17. run at startup
  18. control vibration
  19. prevent device from sleeping
  20. Google Play license check
  21. update component usage statistics
  22. receive data from Internet


1. Delete My M1 Account through Email

There are 2 methods to get your data (and account) deleted by My M1:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

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Now you understand what the Law says, Send your Request directly to My M1 using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get My M1 to delete your account/data:


  1. To delete your My M1 account, contact My M1 via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify My M1 of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to m1limited.sg@redacted... Login to see email.



2. How to Delete My M1 on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete My M1".


3. Delete My M1 on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "My M1" and Click "Uninstall".



4 details about My M1 app

how to delete My M1 delete My M1 guide

1. - If you are a postpaid or Fibre Broadband customer, please continue using My M1 app.

2. - Customers on M1 Bespoke Plans should use My M1+ app to manage your account for your new plan.

3. There are currently two M1 apps available — My M1 and My M1+.

Liked My M1? you may also like other Tools apps like System Monitor Float Free; Universal Tv Remote Control for all tv; My Symphony; All Remote Control; Simple Control;

Reported Deleting Issues

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